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FAQ

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Frequently Asked Questions

  • Answer another ext ringing in your office
  • Star Codes
  • Call Forwarding using the actual Phone.
  • Transfer Calls Directly to Voicemail
  • How to Add and Remove Agents from Call Queues
  • Logging into the Secure Web Portal
  • How to Forward a Number with the web portal interface
  • Changing the Order of Music On Hold
  • Setting up a holiday auto attendant
  • How to check a voicemail remotely
  • Temporary Call Forwarding when power or the Internet is out
  • Setting Up an Auto Attendant
  • Music on Hold Introductory Greeting for a Call Queue
  • Block inbound calls
  • SnapDial Message and Chat via Web Portal
  • SnapDial Call history
  • Grandstream Headset Compatibilty Matrix
  • Yealink Headset Compatibility Matrix
  • Contact Support
  • Forward calls to another number or extension Using the Web Portal Interface
  • Change Voicemail Greeting
  • Change Voicemail PIN
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