FAQ
Frequently Asked Questions
- Answer another ext ringing in your office
- Star Codes
- Call Forwarding using the actual Phone.
- Transfer Calls Directly to Voicemail
- How to Add and Remove Agents from Call Queues
- Logging into the Secure Web Portal
- How to Forward a Number with the web portal interface
- Changing the Order of Music On Hold
- Setting up a holiday auto attendant
- How to check a voicemail remotely
- Temporary Call Forwarding when power or the Internet is out
- Setting Up an Auto Attendant
- Music on Hold Introductory Greeting for a Call Queue
- Block inbound calls
- SnapDial Message and Chat via Web Portal
- SnapDial Call history
- Grandstream Headset Compatibilty Matrix
- Yealink Headset Compatibility Matrix
- Contact Support
- Forward calls to another number or extension Using the Web Portal Interface
- Change Voicemail Greeting
- Change Voicemail PIN