To transfer a call directly to a users voicemail:
Via the Physical Phone
(Grandstream GXP-2170 Used in the example others will be similar)
1st push the transfer button on the phone.
You can do this on the button below transfer on the Main Phone Screen.
Or click on the Transfer button on the phone.
Once you push the transfer button, enter 03 and the users extension.
Example:
Inbound call needs to be transferred to Voicemail directly. The voicemail extension for the user in this example is 102
Answer the call, hit the transfer button, push 03102. Then hit the blind transfer button. This will transfer an inbound call answered directly to the users extension 102.
Via the Web SnapMobile Web Phone:
Answer the call via SnapMobile Web Phone
Click Dial A New Number
Once you click the transfer and clicked Dial A New Number, enter 03 and the users extension.
Example:
Inbound call needs to be transferred to Voicemail directly. The voicemail extension for the user in this example is 102
Answer the call, click on transfer. Click on Dial A New Number. Enter 03102. Then click blind transfer. This will transfer an inbound call answered directly to the users extension 102.
